In Today''s Ultra-competitive Global Business Environment, It Is Becoming Increasingly Important For Companies To Reduce Spending While Simultaneously Improving Their Efficiency And Productivity. To Achieve This Goal, Many Organizations Are Opting To Implement Cross Training Programs In Order To Maximize The Potential Of Their Existing Workforce, Thus Avoiding The Need To Outsource. Filling A Gap In The Literature, Workforce Cross Training Presents A Pioneering Overview Of The Currently Available Research On This Topic And Provides Invaluable Insight Into The Design Of Successful Cross Training Programs.featuring Contributions From A Team Of Experts, This Text Integrates Information From A Wide Variety Of Disciplines Including Human Factors, Industrial Engineering, Operations Management, And Behavioral Psychology.