Understanding Reference Transactions: Transforming an Art into a Science

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Understanding Reference Transactions: Transforming an Art into a Science

Understanding Reference Transactions: Transforming an Art into a Science

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Understanding Reference Transactions: Transforming an Art into a Science

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$269.00

Save $20.00 (6%)

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$289.00
In stock
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14-Day Returns Policy

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Description

Understanding Reference Transactions: Transforming an Art into a Science

The goal of this book is to improve reference service in libraries and information centers by improving the accuracy of answering capabilities. It provides a detailed analysis of the question-answering process and methods of evaluating the completeness usefulness user satisfaction and accuracy of the information provided.
  • Brand: Emerald Publishing Limited
  • Category: Education
  • Format: Hardback
  • Language: English
  • Publication Date: 2024-01-22
  • Publisher / Label: Emerald Publishing Limited
  • Author: Matthew L. Saxton
  • Number of Pages: 232
  • Fruugo ID: 434303630-911510068
  • ISBN: 9780125877800

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