New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

$54.00
+ $61.99 Shipping

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

  • Brand: Unbranded

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

  • Brand: Unbranded
Price: $54.00
Sold by:
$54.00
+ $61.99 Shipping

In stock

14-Day Returns Policy

Payment methods:

Description

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
  • Brand: Unbranded
  • Category: Reference
  • Format: Hardback
  • Language: English
  • Publisher / Label: McGraw-Hill Educatio
  • Author: Michelli | Joseph |
  • Number of Pages: 304
  • Fruugo ID: 7999934-17307695
  • ISBN: 9780071548335

Delivery & Returns

Dispatched within 24 hours

  • STANDARD: $61.99 - Delivery between Fri 02 January 2026–Thu 08 January 2026

Shipping from United Kingdom.

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items. View full return policy